Troubleshoot before You Call for Service!
If you lose your heat, don’t worry – the Carroll team is here for you 24/7/365!
But sometimes there’s a simple reason for losing your heat that you can fix yourself; it pays to do a little troubleshooting before calling for service, since it could potentially save you the time, hassle, and cost of a heating repair visit.
If your heating system is not working,
- Make sure your thermostat is set at least five degrees above the current room temperature and in “heat” mode. If your thermostat has a digital screen and it’s blank, you probably need new thermostat batteries.
- Make sure emergency switches are in their “on” or “start” positions.
- Make sure you have enough propane or heating oil (your tank should be at least 1/8 full).
- Check the fuses or circuit breakers that control your heating system and replace or reset as needed.
- If you have a furnace, make sure your air filter is clean (a clogged filter can cause the system to shut down); replace it if needed. As a last resort, press the reset button on the burner only once; if it does not reset, contact us for service.
- If you have a steam boiler, make sure the water level (indicated on the gas gauge) is at least half full; if it isn’t, contact us. If it is, press the reset button on the burner only once; if it does not reset, contact us for service.
- If you have a hot water boiler, press the reset button on the burner only once; if it does not reset, contact us for service.
If you take these steps and your heat still doesn’t work, contact us right away and we’ll send a technician to get your system up and running as quickly as possible.
If you need emergency service, call us at (410) 246-6988.