Troubleshoot before You Call for Service!

If you lose your heat, don’t worry – the Carroll team is here for you 24/7/365!

But sometimes there’s a simple reason for losing your heat that you can fix yourself; it pays to do a little troubleshooting before calling for service, since it could potentially save you the time, hassle, and cost of a heating repair visit.

If your heating system is not working,

Make sure your thermostat is set at least five degrees above the current room temperature and in “heat” mode. If your thermostat has a digital screen and it’s blank, you probably need new thermostat batteries.
Make sure emergency switches are in their “on” or “start” positions.
Make sure you have enough propane or heating oil (your tank should be at least 1/8 full).
Check the fuses or circuit breakers that control your heating system and replace or reset as needed.
If you have a furnace, make sure your air filter is clean (a clogged filter can cause the system to shut down); replace it if needed. As a last resort, press the reset button on the burner only once; if it does not reset, contact us for service.
If you have a steam boiler, make sure the water level (indicated on the gas gauge) is at least half full; if it isn’t, contact us. If it is, press the reset button on the burner only once; if it does not reset, contact us for service.
If you have a hot water boiler, press the reset button on the burner only once; if it does not reset, contact us for service.

If you take these steps and your heat still doesn’t work, contact us right away and we’ll send a technician to get your system up and running as quickly as possible.

If you need emergency service, call us at (410) 246-6988.

For everything you need in home heating, trust the pros at Carroll Home Services – keeping Maryland homes warm for more than a century! Contact usto get started today!