Three things you can do to help us keep your deliveries coming this winter
Wi
nter is just a few short weeks away – which means that sooner or later, our fleet drivers and technicians will be faced with conditions that challenge us to provide the safe, on-time heating oil and propane deliveries that our Maryland customers have come to expect –and rely on – every day.
You can help us meet those challenges – and ensure that everyone has a chance to get their heating oil when they need it most – by remember to do these three simple things in advance of your heating oil or propane fill-up:
- Shovel a path to your fill pipe or propane tank – If it snows, please try to keep a minimum 12-inch path to your fill pipe or propane tank clear so our technicians can access it quickly and safely.
- Keep your driveway clear – One of your biggest obstacles to getting to your fill pipe or propane tank is navigating our fuel trucks on steep driveways. Safety codes prohibit us from parking a fuel truck on an incline unless it is clear of snow and ice and wheel chocks (the wedges we put under the tires so the truck doesn’t roll back) can be applied safely.
- Plan ahead – When fuel is in high demand, our delivery crews get very busy – which means it’s harder for us to accommodate urgent delivery requests. Please call when your tank is no less than a quarter full – or avoid the hassle of calling altogether by signing up for FREE Automatic Delivery from Carroll Home Services.
Did you know that we speed up our delivery schedule when severe weather is forecast so we can get extra delivery runs in ahead of the storm? It’s just one more way we deliver for you. Contact us today to schedule a heating oil delivery, or to join the Carroll Home Services family of customers!
