Keep your equipment running at its best!
Remembering to maintain your A/C and Heat Pump equipment can be a hassle, but not remembering to maintain your equipment can be an expensive proposition, since about 80 percent of repairs are caused by improper maintenance.
CHS Air Conditioning and Heat Pump Service Plans take the hassle out of maintaining your cooling systems. The Plans are available at two pricing levels: a Priority Plan (ideal for newer and well-maintained systems) and an Ultra Plan (for older systems).
See below for more details on what each plan covers. And don’t forget: you can also get CHS Service Plan coverage for your Gas-fired Water Heater – or coverage for other home comfort equipment via our other Home Service Plans!
Priority Plan
Your CHS Air Conditioner and Heat Pump Priority Plan coverage includes:
- A 14-point tune-up will be performed once during the service agreement term during regular working hours. Contact us to schedule yours.
- 15 percent off all repairs.
- 15 percent off diagnostic fees.
- No after-hours charge.
Ultra Plan
Your CHS Ultra Plan coverage includes:
- A 14-point tune-up will be performed once during the service agreement term during regular working hours. Contact us to schedule yours.
- Priority Service.
- No diagnostic fee.
- No after-hours charge.
- Repair coverage for more than 35 parts in your system.
Loyalty Credits
Save even more with CHS Loyalty Credits
For each consecutive year you are enrolled in our Priority or Ultra Service Plan, you earn $50 in Loyalty Credits. You can accumulate up to $700 in credits and apply them to equipment purchased from us, including:
- Boiler (up to $350)
- Furnace (up to $350)
- Central A/C system (up to $350)
- Heat pump (up to $350)
Priority Plan
Your CHS Air Conditioner and Heat Pump Priority Plan coverage includes:
- A 14-point tune-up will be performed once during the service agreement term during regular working hours. Contact us to schedule yours.
- 15 percent off all repairs.
- 15 percent off diagnostic fees.
- No after-hours charge.
14-Point Tune-Up
- Lubricate all moving parts.
- Check operating pressures and temperatures.
- Clean or replace air filters (customer-provided).
- Measure refrigerant superheat to fine-tune its charge.
- Flush condensate drain to protect against overflow.
- Clean outdoor condenser coil.
- Clean and check blower motor (and belt if applicable).
- Test temperature drop at return and supply air; adjust blower speed.
- Safety test all controls for proper operation.
- Check voltage and amperage in all motors; test for worn bearings.
- Check condition of compressor contacts.
- Inspect start and run capacitors and relays for bulges, rust and leaks.
- Check and safety test all wires and connections.
- Inform customer of equipment condition; recommend necessary repairs or comfort improvements.
Ultra Plan
Your CHS Ultra Plan coverage includes:
- A 14-point tune-up will be performed once during the service agreement term during regular working hours. Contact us to schedule yours.
- Priority Service.
- No diagnostic fee.
- No after-hours charge.
- Repair coverage for more than 35 parts in your system.
System Parts
- Accumulator**
- Blower belt
- Blower motor (3/4 hp maximum)
- Variable speed blower motor**
- Blower pulley
- Blower wheel
- Clear tubing
- Condensate pump (existing)
- Condenser fan
- Condenser motor (1/3 hp max., single speed)
- Crankcase heater
- Defrost board
- Defrost sensor
- Fan relay
- Fuses
- Hard start kit
- High pressure control
- Holding relay
- Internal condensing wiring
- Low pressure control
- Metering device
- Motor protectors
- Motor pulley
- Motor starters
- Outdoor unit relay
- Potential relay
- Rain shield
- Reversing valve**
- Running capacitors
- Start capacitors
- Starting relay
- Thermistor
- Thermostat (nonprogrammable)
- Thermostat sub base (standard)
- Time delay control
- Time relays
- Transformers
*Carroll Home Services will repair or replace, during the life of this agreement, at no extra charge, all parts listed above that may become defective due to normal use or wear and tear.
**While under manufacturer’s warranty only.
14-Point Tune-Up
- Lubricate all moving parts.
- Check operating pressures and temperatures.
- Clean or replace air filters (customer-provided).
- Measure refrigerant superheat to fine tune its charge.
- Flush condensate drain to protect against overflow.
- Clean outdoor condenser coil.
- Clean and check blower motor (and belt if applicable).
- Test temperature drop at return and supply air; adjust blower speed.
- Safety test all controls for proper operation.
- Check voltage and amperage in all motors; test for worn bearings.
- Check condition of compressor contacts.
- Inspect start and run capacitors and relays for bulges, rust and leaks.
- Check and safety test all wires and connections.
- Inform customer of equipment condition; recommend necessary repairs or comfort improvements.
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