Carroll Home Services was delighted to again receive the Angie's List Super Service Award for 2013.
This is an honor given to just 5% of all companies rated on Angie's List.
As one of the most respected HVAC service companies in our area, we were also thrilled to receive the coveted Carrier President's Award. These awards are a testament to our commitment to excellence in service and quality.
“You can always tell a lot about a company by the way they treat their customers…”
“To my surprise, the tech showed up within an hour…”
“They worked well together and did a remarkable job…”
“The system is amazingly quiet and very efficient…”
“The site was left clean and neat…”
“Each day, your team explained what they were doing…”
“This meant a lot to me since I am 88 years old…”
“I'm glad I switched…”
“You can always tell a lot about a company by the way they treat their customers. I have talked to technicians, office personnel, and even the owners of the company, and have always been treated as if I was the only customer at your company, and that means a lot to me.” — Christine C., April 2010
“My wife and I woke up Saturday morning to a freezing house to realize that our furnace had not been on all night. After a futile attempt to manually start it, I called customer service around 7:30 am and asked to have the call expedited because we have 6-month-old twins. To my surprise, the tech showed up within an hour and fixed the problem in no time. We were with another oil company when we first bought our house, but I'm glad we switched to Carroll.” — Robert B., December 2009
“Your installers were conscientious, diligent and well-informed. They worked well together and did a remarkable job at cleaning up.” — Dorothy D., August 2012
“It’s been about a month since our new hybrid oil/heat pump system was installed by your company. Everyone involved worked well and everything was done in a very professional manner. The system is amazingly quiet and very efficient.” — Gary & Lynn P., September 2011
“We wanted to tell you how pleased we were with your team for their courtesy and professionalism. The installation was accomplished in the planned time frame with a minimum of disruption and the site was left clean and neat.” — Karla & Bill S., July 2012
“I’m confident that both the air conditioning and gas boiler were properly installed and no shortcuts were taken. Each day, your team explained what they were doing, why it was appropriate and answered my questions.” — Jim M., June 2012
“Your technician answered all of my questions and explained everything in detail. This meant a lot to me since I am 88 years old.” — Mrs. P., October 2012
“I switched because my oil company of over 20 years merged with another company. I was not happy with the customer service from the new parent company. My neighbor recommended Carroll and I’m glad I switched. No matter who I have spoken to, I have been impressed by the excellent customer service and friendly tone of voice.” — Susan W., May 2010