Ultra Heat Pump and Cooling Plan
View Heat Pump and Cooling Service Plan PDF.
Services:
24-Hour Emergency Service (A service charge applies after 5pm Monday-Saturday and all day Sunday.)
Precision Annual Tune-Up
A tune-up will be performed once during the 12-month plan period Monday through Friday during normal business hours. Please call to schedule the tune-up, which includes the following:
- Check Freon level
- Check and clean furnace air filters
- Check voltage
- Lubricate condensing fan motor
- Check fan belts, pulleys and bearings
- Check operation of thermostat
- Clean condensate water drain
- Lubricate blower and motor
- Check wiring
- Check blower assembly
Parts: (including labor)
- Blower Motor
- Blower Pulley
- Blower Wheel
- Condensate Pump (existing)
- Condenser Fan
- Contactors
- Crankcase Heater (external only)
- Defrost Relay
- Defrost Switch
- Defrost Timer
- High Pressure Control (external only)
- Holding Relay
- Low Pressure Control (external only)
- Low-Voltage Wiring
- Motor Protectors
- Motor Starters
- Outdoor Unit Relays
- Potential Relay
- Rain Shield
- Running Capacitors
- Starting Capacitors
- Starting Relay
- Thermostat (standard)
- Time-Delay Control
- Timer Relays
- Transformers
- Thermostat Sub-base (standard)
15% discount on all other parts
Loyalty Credits
It is our goal to reward our loyal service plan customers! For each consecutive year you renew your service plan, you earn a $25 credit (up to a maximum of $300 per plan). You can use all or a portion of these credits toward the purchase of heating and cooling equipment. Credits are not transferable to other homeowners, and they cannot be transferred from one plan to another. They have value only as credit toward the following equipment purchased from Carroll:
- Boiler $300
- Furnace $300
- Indirect Water Heater $100
- Oil-Fired Water Heater $100
- Central A/C System $300
General Conditions for Burner Plans
- Any pre-existing conditions will be serviced at prevailing rates.
- Performance under this Agreement by Carroll is contingent upon Customer purchasing his entire fuel oil requirements from Carroll and upon Customer’s fuel oil account being current at all times.

